FAQ

Can I bring a camera?

Cameras are allowed with permission from venue beforehand, and content must be shared with the venue after. No flash photography is allowed without written permission or approval from venue staff. Please send an email to marketing@sobs.com to confirm your ability to bring a camera.

Will my photo be taken?

By entering this venue, you consent to photos and videos being taken during the event. These may be used for marketing and promotional purposes by the venue. If you appear in any media and wish to request the removal of a specific image or video, please contact us at marketing@sobs.com

Where can I purchase tickets?

Tickets are sold online. To purchase tickets, go to the Calendar Page of our website, and select the event you would like to purchase tickets for. Once on the event page, click the yellow “Get Tickets” button. For late night parties & non sold-out shows, tickets are sold at the door. To confirm if tickets will be available at the door, please call 212-243-4940, DM us on Instagram @sobsnyc, or email booking@sobs.com.

 

Can I get a refund for my ticket?

No refunds or exchanges will be issued for any S.O.B.’s events. ALL SALES ARE FINAL.

How can I get to S.O.B.’s?

S.O.B.’s is easily accessible from all five boroughs and New Jersey. Train options include the 1, A, C, E, F, M, B, and D. Take the 1 train to Houston St and exit through the SE exit. For the A, C, E, F, M, B and D trains, take the train to West 4th St. and walk toward Houston St. For accessible transportation, exit at the NE Corner of W 3rd St. & 6th Ave at the W4th stop. For further details, click here.

Can I make a table reservation? What is the table minimum? 

Table reservations differ per event. To inquire about table reservations, please contact manager@sobs.com.

Generally, tables are available on a first-come-first-serve basis. A minimum of $30 per person is required for seating. Seating is available for both small and large groups. For late night events, tables may require purchase of bottle service.

How can I book a private event at S.O.B.’s?

S.O.B.’s offers an array of private event options for Holiday Parties, Corporate Events, Fundraisers, Concerts, Birthdays, Weddings, & More. We offer semi-private and fully private options for both daytime and evenings with food & drink packages. Pricing & details will vary depending on the specifics of your event. For more information about booking a private event, please email booking@sobs.com with your inquiry.

Do you have food & drink available?

See our menu here. We have a fully stocked bar and kitchen open each night, with table service available. The bar is open for the duration of all of our events. For events that start after 10:00PM (i.e., late night parties), the kitchen is usually closed. To verify if the kitchen will be open for a late night party, contact us at 212-243- 4940 or email marketing@sobs.com.

 

NO OUTSIDE FOOD OR DRINK IS PERMITTED.

What forms of payments do you accept?

We accept cash, apple pay, and credit/debit card at the door. We have an ATM at the door if you would like to take cash out. Cash, apple pay, and all major credit cards & debit cards are accepted at the bar. Coat check is CASH ONLY.

Is there a dress code?

S.O.B.’s does not enforce a dress code. In certain cases, outside promoters may add a dress code to a specific event. To find dress code details, check the event page for more details, found in our Calender Page.

What is your security policy?

Every person and every bag is subject to search upon entry. Bags will be checked to prevent outside food or beverages, illegal drugs, and knives or weapons of any description. Any food, drinks, illegal drugs, and weapons are subject to confiscation. Depending on the event and the items in question, you may be able to pick up your belongings from security when you leave.

Do I need to bring an ID?

A physical government-issued photo ID (Passport, Drivers Licenses, Military ID) is required for entry to all shows with an age limit of 21+ to drink, and required for all shows with age specifications. If someone is underage for a 16+ or 18+ show, a parental guardian over the age of 18 must accompany the minor to the event. 

Is there a coat check?

Coat check is generally open during the fall, winter, and spring seasons. Please call us at 212-243-4940 to confirm. Coat check is $6 (CASH ONLY) and is located downstairs.

 

Due to safety hazards and security concerns, personal items cannot be left unattended at any time. Any personal items left unattended will be brought by our staff to coat check, where they can be picked up at your convenience, and are subject to the coat check fee.

 

 

I lost an item at the venue. Whom do I contact to get it back? 

If you believe you have lost an item at the venue, please call us at 212-243-4940, or email booking@sobs.com with a description of the lost item. 

How does free entry work?

For events with a “Free W/ RSVP” ticket option, free entry will be provided to those who check in at the door within the designated time frame, regardless of when they arrive on line. Please be aware that a “Free RSVP” ticket does not guarantee free entry. Free entry is offered on a first-come-first-serve basis and is subject to venue capacity. In the event of a long line, arriving early does not guarantee free entry. To avoid the risk of not gaining free entry, you can purchase an “express entry” ticket online, allowing you to skip the line. To ensure a smooth and quick entry process, please have your tickets and ID ready before you reach the door. For any questions and concerns related to free entry, please call 212-243-4940, or email marketing@sobs.com.

What is the difference between FREE RSVP, EARLY BIRD, and GENERAL ADMISSION (GA) tickets?

“Free W/ RSVP” tickets provide an opportunity to enter a given event for free within a designated time frame, but do not guarantee free entry. Those with a “Free W/ RSVP” ticket will have to wait in line, and free entry is provided on a first-come-first-serve basis within the designated time frame. See above for more information on free entry tickets. Early Bird tickets and General Admission tickets both provide express entry (i.e., paid ticketholders bypass the “free rsvp” line, and enter the venue faster). Early Bird tickets provide a limited-time offer for those who purchase their tickets the furthest in advance. Typically, early bird tickets are available up until 1 week out, or until that ticket tier sells out. Early Bird and General Admission tickets both provide the same experience (i.e., admission to the event and express entry) – the only difference is how far out in advance the ticket is purchased.

How can I have an event at S.O.B.’s?

Contact booking@sobs.com.
Visit our Booking Application page.

I want to work at SOBs, Who should I contact?

Visit our careers page.

What is your anti-harassment policy?

S.O.B’s maintains a zero tolerance policy for discrimination or harassment based on race, nationality, ethnicity, gender identity or expression, sexual orientation, religion, age, ability, socioeconmic status, or citizenship status.

S.O.B’s does not condone any form of:

• Violence
• Sexual harassment
• Racism
• Misogyny
• Transphobia
• Homophobia
• Religious bigotry
• Ableism 
• Aggressions of any kind

If you see or experience any unwanted attention, contact, harassment, or behavior that makes you uncomfortable, please notify our staff immediately. 

 

Are you ADA accessible?

Yes. We have street-level access and are wheelchair accessible.

 

What is your COVID-19 policy?

In accordance with the New York City “Key to NYC” lifted vaccination mandate, SOB’s has updated its COVID-19 Policy, effective immediately:  

– Vaccination status is not required.

– Masks are optional.

*All S.O.B.’s staff are fully vaccinated!

Any guests, including ticket holders, presenting symptoms of any illness spread through air or by personal close contact are encouraged to stay home and seek medical care. Stop the spread of any contagious illnesses by staying safe and considering others!

The health of our guests, staff, and performers remains our highest priority, and we appreciate your understanding as we continue to navigate this continually-evolving situation.

What are the venue specs and techincal rider?

Please visit our Venue & Equipment page.